Translations:Interview mit Ernst Stickel/7/en
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Ernst Stickel: We didn’t tell the customer how it works, but rather what damage it prevents and how convenient it is. Nevertheless, it’s a very simple concept. A second inlet valve is connected to the faucet and sleeving is pushed over the inlet hose. If there’s a leak in the inlet hose, the water is guided to the appliance's base tray and an electrical signal is sent to the inlet valve, which closes immediately. In addition, the float switch in the base tray then switches on the lye pump. The device has always worked with 100% reliability, as was confirmed by TÜV and the testing bodies on behalf of the insurance industry.